CutSI help desk
Keep creating.
We’re here to help.
A question about an edit, a purchase, or your data? Send a request directly to the CutSI team.
Include your iOS version and what happened. Don’t include passwords, payment-card details, private footage, or API keys.
How do I manage an Apple subscription?
Open iPhone Settings, tap your name, then Subscriptions. You can review or cancel subscriptions there. Purchase options will be shown in CutSI when it launches.
How can I request a refund?
For purchases billed by Apple, visit reportaproblem.apple.com. Apple handles eligibility and refunds.
What if my edit needs a change?
Open Adjust on your result to correct captions, restore footage, or request a revision. Use Undo or Versions to return to an earlier edit.
How do I delete a local project?
In Recent projects, press and hold a project and choose Delete. Copies exported to Photos stay in Photos until you delete them there.